How do I sign up?
To sign up for a Cavali Club membership simply scroll down to the product section and choose the quarterly or annual subscription. Once you're signed up, your membership will auto-renew every season or year until you decide to cancel.
How does the subscription work?
As a Cavali Club member, you’ll get a box of fabulous finds in rider wellness, equine wellness, accessories, apparel, grooming, home decor and more, all centered around the equestrian lifestyle and all hand-picked by our team. This box is delivered four times a year, to coincide with the changing season. Boxes are shipped in March, June, September, and December.
How will I be billed?
After selecting either seasonal or annual billing, you will be charged immediately at checkout. You will be sent an email confirmation of your order and will be given access to your Cavali Club account right away.
*$20/box shipping for Canada. All prices in United States Dollars (USD).
We do not offer shipping outside North America.
Cavali Club is not responsible for duties and fees for international shipments.
**Seasonal months are subject to change. You will be notified of your exact billing and shipping dates prior to the season.
We do not offer refunds on delivered boxes. Product exchanges are accepted depending on availability.
For new customers that sign up after our original fulfillment date for the current available box, Cavali Club reserves the right to replace an item from the original box should there be a quantity shortage and replace it with an item from a previous box of equal or greater value.
What’s your cancellation policy?
If you would like to cancel your membership, you must do so before the next bill date. Otherwise, you will continue to be billed for the following season’s box. To unsubscribe from your seasonal subscription, please log in to your Cavali Club dashboard and cancel using the “Manage Subscriptions” page. There are no cancellation fees. Canceling your account does not provide you a refund for any paid boxes, nor does it stop a pending charge. Your cancellation will go into effect for the following billing cycle.
Annual subscription cancellation requests will go into effect at the end of the annual term. Annual subscriptions are prepaid for 4 boxes of membership and are nonrefundable.
How to create an account
If you do not have an account set up with Cavali Club, follow these instructions to create one. (If you are having trouble logging into your existing account, please email email@example.com to receive an activation link to the email address associated with your Cavali Club account.)
How to manage your subscription
How to pause/cancel your subscription